Good Work for Law Firms

Protect your people, protect your clients, protect your margins.

Your Challenge

Small and mid-sized law firms live in a pressure cooker: demanding clients, thin staffing, complex matters, and constant expectations for availability. The Good Work Agenda is how I help firms build a healthier, more disciplined way of working—one that keeps quality high and burnout in check.

Two women are sitting at a table reviewing and taking notes on multiple sheets of paper during a meeting or discussion.
A pair of eyeglasses resting on an open notebook, surrounded by crumpled pieces of paper on a gray surface.

The Reality Inside Most Firms

If you’re honest, your firm may recognize some of this:

  • A few key partners and associates carrying an unsustainable load

  • Constant hurry: rushed drafting, late-night emails, and avoidable rework

  • High attrition among talented mid-levels who don’t see a sustainable path

  • Systems and processes that haven’t kept up with the firm’s growth

This isn’t a talent problem. It’s a management and operating problem.

How the Good Work Agenda Helps Law Firms

In a law firm, the Good Work Agenda is about running matters and the business with clarity, discipline, and respect for human limits.

We focus on:

  • Fair Work Basics – Transparent staffing and expectations, psychologically safe teams where juniors can raise concerns, and norms that don’t glorify constant overwork.

  • Capacity Before Commitments – Scoping matters to actual bandwidth, integrating resource checks into business development, and avoiding “we’ll figure it out later” promises.

  • Good Work Routines – Standard matter kickoffs, checklists, QA reviews, and brief debriefs that make quality repeatable across lawyers and practice groups.

  • People & Systems Budgeting – Intentional investment in associate development, knowledge systems, and support roles so attorneys can focus on high-value legal work.

Four young adults gathered around a laptop in a modern office, smiling and looking at the screen together.

What We Work On Together

Depending on where you are, our work might include:

  • Mapping current capacity and utilization, then agreeing on saner targets

  • Designing matter management practices that reduce risk and rework

  • Building a firm-wide weekly rhythm that connects practice leaders, finance, and operations

  • Helping partners and senior associates become better managers of people, not just matters

  • Clarifying what the firm will and will not take on—and how to say no without losing face

When the Good Work Agenda is implemented in a firm, you typically see:

  • More predictable workloads and fewer emergency all-nighters

  • Clearer accountability for who owns what on each matter

  • Lower attrition among strong associates and staff

  • A reputation for reliability that clients notice and trust

If you want a firm that delivers excellent work without burning out the people who make it possible, let’s design a Good Work Agenda for your practice.

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